It's a big market out there, but with a little savvy, midsized companies can make the new ERP market dynamic work to their advantage. To leverage the new realities of the midmarket ERP sector, this free ERP Checklist reviews 10 strategies you can use when shopping for a solution.

Cut through all the hype and find the most beneficial solution for your company. Expert advice in this free guide includes strategies and tips for getting the best ERP deals and advice on how to roll solutions out quickly.

Quality research is hard to come by and nothing is more important when considering IT solutions for your business. In this extensive, 40-page ERP Systems Buyer's Guide, Focus analysts have gathered all of the information you need into one definitive document.

Explore all aspects of the ERP market, and get insight into specific areas of interest, such as:

Top products, costs, and vendor considerations

Buying advice directly from buyer's like you

Tools and worksheets every buyer needs

The enterprise (medium to large-sized business) market is getting more and more attention from enterprise-level telephony and communication providers. But do these vendors' offerings adequately address enterprise business phone system needs? Find out how the leading enterprise telephony and communication providers, Cisco Systems and ShoreTel, compare by reading this in-depth report.

This white paper addresses topics including:

System Platforms & Scalability
Planned vs Actual Costs & Pricing
Deployment Time
Best-in-class Support & Redundancy
IVR & Unified Communications
Overall recommendations

On premise IP PBX systems provide a great upgrade path for medium to large businesses to move to VoIP and get a wide range of new features and capabilities for their phone systems and business operations. In this buyer’s guide you will find details on what to look for, how to buy, what you can expect to pay, and how to get the most out of your investment in VoIP. You'll learn about the critical features and issues that will help you differentiate between the wide range of solutions on the market from established vendors like Avaya, Cisco or Nortel and also upstart new vendors like Fonality and Shoretel. This document covers the following topics:

Premise-Based PBX Overview
Market Overview
The Benefits of Premise-Based PBX
Descriptions of Basic and Advanced Features
Cost Breakdown

VoIP News' in-depth comparison of leading Enterprise PBX Vendors including Avaya, Cisco and Shoretel covers features, services, pricing, support and more. This guide for customer premise equipment focuses on the needs of medium and large businesses.

This in-depth guide includes a comparison table of:

Pricing
Features by Vendor
Security
VoIP News Comments
And More . . .

Business users evaluating WiMAX for their broadband and Internet-access needs may be surprised to find that the simple portability of the new services may be more useful, at least for right now, than the cellular-like capabilites that qualify WiMAX as a true next-generation wireless technology.

This white paper explores the five main reasons predictive dialers are no longer the “go-to” technology for outbound customer communications, and how proactive, automated communications can augment or replace the dialer-agent communication strategy to increase efficiency in the contact center and save millions of dollars.

Service providers are taking two paths to this new infrastructure. One path focuses on resolving high bandwidth connectivity utilizing ROADM-based optical networks to create dynamic optical networks that efficiently manage higher bandwidth pipes. The alternative path focuses on packet efficiency by the creation of a network based upon direct interconnection of routers and switches. While there are advantages to both paths, ECI Telecom believes that the ideal solution allows a service provider to begin with either path and then evolve to a converged service class packet optical feeder and distribution infrastructure.

ECI's 1Net architecture helps service providers converge core Ethernet and DWDM networks for increased service flexibility, while lowering operating and capital expenses. The ECI converged packet-optical solution optimizes the transport of edge and core traffic over the optical layer by lowering the cost structure of data services, thereby reducing both capital and operational expenses. ECI's converged network not only addresses the needs of operators, but also sets a new standard for network efficiency and service quality.

This white paper outlines methods to help service providers improve overall operational efficiency within the service assurance operational environment. Learn how IBM Tivoli® Netcool® solutions can help service providers streamline their operations, improve responsiveness and reduce costs.