Aeronautical Communications Featured Article

November 19, 2009

American Airlines Intros Wi-Fi Widget for Air Travelers

By Jyothi Shanbhag, TMCnet Contributor
American Airlines, serving 250 cities in 40 countries with, on average, more than 3,400 daily flights, is reportedly introducing a Wi-Fi Widget that enables customers to track Wi-Fi equipped flights 24 hours prior to departure.
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The new Wi-Fi Widget will help customers to select the flight as per their desire and requirement, and will also allow the users to determine if their American Airlines flight is on a Wi-Fi enabled aircraft.

Users just have to enter their flight number or select flight's departure airport from a drop down menu in company’s website to find out in seconds if their flight is scheduled on a Wi-Fi equipped aircraft.

In addition, customers get to embed the Wi-Fi Widget in their own blogs, Web sites, and social network sites, which makes finding Wi-Fi on American Airlines flights even easier.

"We are pleased to have the Wi-Fi Widget tool available for our customers," said Doug Backelin, manager, inflight communications and technology, American Airlines, in a release. "We realize how important inflight connectivity is to travelers and believe the new widget will make identifying Wi-Fi equipped aircraft easy."

American Airlines currently has 165 planes offering travelers the ability to surf the Web, check e-mail, send instant messages and other Internet activities.

In August 2008, American Airline launched the new Gogo service that turns an American Airlines flight into a Wi-Fi hotspot. This new service enables users to simply turn on their Wi-Fi enabled devices -- such as laptops, smartphones and handheld PDAs -- then open their browsers and be directed to the Gogo portal page where they sign up and begin surfing, just after the aircraft has reached 10,000 feet.

Gogo also provides complimentary access to all that the AA.com Website has to offer, including booking flights, hotel stays and rentals, checking AAdvantage accounts, and more.

Jyothi Shanbhag is a contributing editor for TMCnet. To read more of Jyothi's articles, please visit her columnist page.

Edited by Patrick Barnard