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Satellites Unlimited Fuels Profitability With GPS Solution From TeleNav Track(TM)
(Marketwire Via Acquire Media NewsEdge) SUNNYVALE, CA and BIRMINGHAM, AL, October 31 / MARKET WIRE/ --
TeleNav, Inc. today announced that Satellites Unlimited, Inc., the third
largest
DISH Network service provider in the US, has improved customer service
through more efficient installation, decreased fuel consumption and
enhanced employee safety measures through the use of TeleNav Track (TM) from AT&T, a
mobile phone-based GPS navigation and tracking service.
For the past 12 years, Satellites Unlimited has provided professional
installation services for DISH Network customers in the states of Alabama,
Florida and Mississippi. Handling more than 365,000 appointments each year,
Satellites Unlimited is responsible for fulfilling DISH Network's regional
work orders. Whether service technicians are installing a new dish or
servicing an existing installation, the success of Satellites Unlimited's
business comes from its focus on customer service, including making sure
appointments are serviced on time.
The satellite television market has grown substantially, and with an
overall expansion in dish customers over the past five years, Satellites
Unlimited has had to reevaluate its dispatching methods in order to
maintain its high service level. Additionally, management found that they
could contain costs better and run more efficiently if field workers were
not spending unnecessary time in the office each morning plotting out their
daily routes while still getting lost in the field and wasting fuel while
searching for an address.
By deploying TeleNav Track on 240 AT&T-powered mobile phones, Satellites
Unlimited has eliminated its employees' dependence on paper maps and
reduced calls to customers for verbal directions. TeleNav Track's
turn-by-turn directions also save the company time and fuel since employees
don't get lost looking for the location of customers' homes. As a result,
field workers no longer lose valuable daylight installation hours spent in
the office, and each employee saves an average of 30 minutes to an hour
otherwise lost from each day, resulting in an estimated decrease of 43,000
to 87,000 hours of company driving time a year.
Satellites Unlimited is not alone when it comes to saving costs through GPS
services. According to a recent study by the Aberdeen Group, nearly
one-third of service companies use GPS-based location data to improve
service response times, workforce utilization and service profitability.
The report also states that implementing a GPS system reduces overtime
costs by an average of 13.2 percent through increased efficiency and driver
accountability.(2)
"We originally implemented the TeleNav Track service to increase route
efficiency and reduce the amount of time field workers had to spend finding
customer locations and mapping out their routes in the mornings," said Tong
Huang, IT manager of Satellites Unlimited. "What we did not expect were
improvements in employee safety. With TeleNav Track's voice directions, our
technicians are better able to keep their eyes on the road. The safety of
our employees and the success of our business are reliant upon this
technology. To that point, we hope to implement navigation services for our
remaining 240 field workers in the next 12-24 months."
"Like many businesses with a large mobile workforce, Satellites Unlimited
has recognized the importance of making their business run as efficiently
as possible as a way to reduce costly fuel-related expenses," said Sal
Dhanani, co-founder and senior director of marketing at TeleNav. "With
TeleNav Track's GPS navigation service, businesses can reduce mileage and
wasted gas by ensuring their technicians don't get lost in the field. For
industries reliant on a mobile workforce, TeleNav Track offers an effective
solution to help companies increase overall productivity and eliminate
unnecessary operating costs."
Currently, more than 9,000 organizations rely on TeleNav Track to help
manage their mobile resources. In addition, industry analyst firm, Frost &
Sullivan, recently recognized TeleNav Track with its 2008 North American
Mobility Award for Best MRM Solution on a Handheld Device. For a free
consultation or to order TeleNav Track, customers should visit
http://www.telenavtrack.com or call 1.88.TeleNav.2 (1.888.353.6282).
To subscribe to an RSS feed of TeleNav press releases, please go to
http://www.lewiswire.com/us/lewiswire/TeleNav/c/24 and click on 'Subscribe
to RSS.'
About TeleNav, Inc.
TeleNav, Inc., a privately-held company headquartered in Sunnyvale,
California, was the first to launch a cell phone GPS system in the United
States. Deployed by 15 carriers in 21 countries, TeleNav is a global leader
in wireless location-based services (LBS). Currently, the company's
solutions are available in four continents, including North and South
America, Asia and Europe.
TeleNav's solutions include GPS navigation, Mobile Resource Management
(MRM), social networking and local search. The company's flagship product,
TeleNav GPS Navigator(TM), is comparable to in-car systems found in luxury
vehicles, offering a similar experience with functionality, such as
automatically-updated maps and business locations, full color 3D moving
maps, traffic alerts and one-click rerouting, location-sharing, business
reviews, speech recognition, Wi-Fi hotspot finder, lowest-price fuel finder
and more. TeleNav's enterprise application, TeleNav Track(TM), incorporates
GPS-enabled tracking, time sheets, wireless forms and navigation. TeleNav
Track is a widely adopted service with over 9,000 customer organizations
using it today.
TeleNav products are available on more than 450 wireless devices and run on
all major mobile platforms currently available. TeleNav's partners include
Sprint Nextel, AT&T, T-Mobile USA, Alltel, Boost Mobile, Qwest,
SouthernLINC Wireless, Rogers, Bell Mobility, T-Mobile UK, T-Mobile
Austria, China Mobile, Vivo Brazil, Telcel, NII Holdings, Research In
Motion (RIM), Motorola, Samsung, Sanyo, LG, Palm, HTC, Hewlett Packard,
Nokia, Tele Atlas, deCarta, INRIX, Qualcomm and SiRF Technology Holdings.
For more information on TeleNav, please visit www.telenav.com.
Copyright 2008 TeleNav, Inc. All Rights Reserved.
"TeleNav," "TeleNav Track," "telenavtrack," the TeleNav logo, and
"telenav.com" are registered and unregistered trademarks and/or service
marks of TeleNav, Inc. Unless otherwise noted, all other trademarks,
service marks, and logos used in this press release are the trademarks,
service marks or logos of their respective owners.
(1) http://tinyurl.com/3ocv5e
(2) http://tinyurl.com/3ocv5e
Contacts:
Mary Beth Lowell
TeleNav, Inc.
425.531.0122Email Contact
Melanie Wehrman / Kate Sowell
LEWIS PR for TeleNav
Melanie: 408.573.3665
Kate: 408.573.3664Email Contact
Copyright ? 2008 Marketwire
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