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CSG Government Solutions Assists Oklahoma Department of Human Services in Ground-Breaking MOSAIC Enterprise Transformation Initiative
(Market Wire Via Acquire Media NewsEdge) CHICAGO, IL -- (MARKET WIRE) -- 11/03/09 --
The Oklahoma Department of Human Services
(OKDHS) has engaged CSG Government Solutions in a multi-year effort to
upgrade the agency's information technology architecture to more
effectively support the State's human services programs. The MOSAIC
enterprise transformation initiative integrates currently fragmented IT
systems and business processes into a single OKDHS architecture. Its aim is
to increase worker productivity, enhance customer service and improve
compliance with state and federal reporting rules, while flexibly
addressing changing mandates and program requirements. MOSAIC initially
targets the front-office processes of the Child Support Enforcement, Family
Support Services, and Children and Family Services programs.
"An enterprise solution approach for the program eligibility and case
management processes of Oklahoma's public assistance, child support and
child welfare programs enables an effective service delivery system for
caseworkers and citizens," says Garrick Beil, Director of CSG's Human
Services Practice. "A key to the success of this project is OKDHS's phased
approach to modernization, leveraging technologies in a Service Oriented
Architecture. The SOA approach is highly configurable and facilitates the
incorporation of the specific needs of participating programs. We are
excited about this opportunity to help OKDHS improve operational
performance and achieve their enterprise vision."
"CSG has been a valuable addition to the MOSAIC project team," says Fonda
Logston, Director of the OKDHS Enterprise Program Office. "They engaged
swiftly, arriving with a thorough understanding of the human services
business. Their leadership and guidance have quickly made them a trusted
partner on the MOSAIC team."
About CSG Government Solutions
CSG Government Solutions is a growing Management and Information Technology
consulting firm focused on delivering high value solutions for our clients.
The firm employs its CSG REALize(SM) suite of proven project, process, and
quality management methodologies to design and build complex Information
Technology solutions and to assist our clients in the oversight and quality
assurance of their most critical initiatives. We help our clients
transform Information Technology strategies into real operational results.
Founded in 1997, CSG has established itself as a leading provider of
innovative information technology solutions throughout the U.S. Visit us
at www.CSGdelivers.com.
Contact:
Garrick Beil
Senior Principal
CSG Government Solutions
180 North Stetson Avenue, Suite 3200
Chicago, Illinois 60601
Email Contact
(312) 444-2760
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