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| [November 06, 2009] |
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TouchStar and Ultramar Successfully Complete Pilot Project and Move to Roll-Out Phase
TULSA, Okla. --(Business Wire)--
TouchStar (News - Alert), a Tulsa, OK based leading provider of mobile computing and field workforce automation, announced today that Ultramar Ltd., one of the largest marketers and refiners of petroleum products in Canada, successfully completed a TouchStar software pilot comprised of FuelWare™, TS FleetMarshal™, TS Schedule™, TS HyperDocs™ and e-NABLE™ Middleware.
Ultramar has now begun a three-phase roll-out to its entire fleet of 175 vehicles, enabling it to increase workforce productivity, remove costly paper processes, and improve customer service.
"Timely deliveries and rapid, efficient tracking is key to improving customer service," said Ultramar General Manager of Operations Jean-Maurice Lauzon. "TouchStar's experience and wealth of industry knowledge enabled them to tailor the solution to meet our unique needs in an agent-based distribution system. Intuitive and user-friendly, our drivers are extremely receptive to TouchStar."
"Sending vital information to trucks, such as accurate pricing, and promptly capturing transactions in our back office system are key components in selecting TouchStar," said Ultramar Director of Technology Stephane Trudel. "We now invoice customers more quickly and accurately."
"TouchStar's ability to interface with our fuel delivery back office system and willingness to create enhanced features like adding Dynamic Dispatch made TouchStar the clear choice," said Ultramar Supervisor of Systems & Automation Hugo Beaulieu.
About TouchStar
TouchStar develops mobile computing and automated field workforce solutions for a broad range of industries across a multinational marketplace. TouchStar primarily provides mobility solutions to the distribution, field service, energy, emergency services and transportation industries. The company's solutions assist enterprises in lowering costs, improving productivity and increasing efficiency.
To successfully deliver its mobility systems, TouchStar offers complete end-to-end solutions and support using its considerable software expertise, real-world knowledge, and over 20 years of experience.
TouchStar has offices in Australia, Canada, Europe, New Zealand and the United States. For more information, please visit www.touchstargroup.com.
About Ultramar Ltd.
Ultramar Ltd., a subsidiary of Valero Energy Corporation (NYSE: VLO), owns and operates a refinery at Lévis near Quebec City, whose current production capacity is 265,000 barrels of oil per day. It markets gasoline and diesel fuel to a large group of industrial and wholesale customers and via a network of 830 service stations and convenience stores and 85 cardlocks, in addition to selling home heating oil to about 140,000 customers. Headquartered in Montreal, Ultramar employs over 3,700 persons and its refining, distribution and retail sales networks contribute to supporting over 10,000 jobs, making it one of Eastern Canada's largest employers. For more information, please visit http://www.ultramar.ca.
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