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Video from Synaptic Digital and General Motors: Advisors Ready to Help as Nemo Targets the Northeast
Detroit, Feb 08, 2013 (GLOBE NEWSWIRE via COMTEX) --
As Winter Storm Nemo begins its assault on the Northeastern
United States, OnStar Advisors are poised to assist any OnStar
subscriber in the event of a weather-related emergency.
According to the National Weather Service, as much as one to two feet of snow is forecasted from the New York City metropolitan area to Maine, with localized heavier amounts possible. This, coupled with wind gusts as high as 75 mph, is likely to cause hazardous driving conditions. Coastal flooding is also possible from Boston northward.
Residents and those in the affected area are strongly urged to
stay home during these dangerous snow conditions and take measures to prepare
themselves. Specifically, have a winter-ready disaster kit
stocked with such things as rock salt, sand, a small shovel,
flashlight, batteries, a powered cell phone, and a blanket in
addition to typical emergency supplies for your home and
vehicle.
"One of the major concerns with a winter storm of this magnitude is its ability to disrupt heat, power, transportation and communications systems, and potentially leaving thousands of people in the cold," said Mary Ann Adams, OnStar Crisis Incident manager. "We are here to help before, during and after the storm."
There are more than a million active subscribers in the affected
areas, all of whom have access to the company's Crisis
Assist services via OnStar's red emergency or blue button to
connect with a live Advisor. Once connected, OnStar Advisors
can provide subscribers with:
--
Emergency services: Advisors can connect and
direct emergency responders to the exact location of a subscriber
in need using OnStar's embedded cellular system and Global
Positioning System (GPS) satellite technology.
--
Routing assistance: Advisors can provide alternate
routes, evacuation routes, and directions to hospitals, hotels or
shelters.
--
Central point of contact for assistance: Advisors
can provide crisis information and centralized assistance when
subscribers need, for example, weather updates, hotel
accommodations or help reporting power outages or road
closures.
--
Keeping subscribers connected: Subscribers without
power in their homes and who are unable to recharge their cell
phones or are having trouble getting cellular service can use
OnStar Hands-Free Calling to stay connected and reach loved
ones.
--
Reporting new incidents: OnStar encourages
subscribers to be Good Samaritans and contact an Advisor when they
witness a dangerous situation or someone with an emergency need, so
an Advisor can inform public safety officials.
OnStar has relationships with more than 6,000 9-1-1 Call
Centers, allowing Advisors to assist in getting quick, localized
assistance in any type of emergency situation. For more information
on OnStar Crisis Assist, visit www.onstar.com.
OnStar, LLC (OnStar) is a wholly owned
subsidiary of GM Holdings LLC ("GM"). Along with its affiliate
Shanghai OnStar Telematics Co. Ltd (a joint venture involving
OnStar, Shanghai General Motors Co., Ltd (SGM) and Shanghai
Automotive Industry Corporation (SAIC)), OnStar serves more than
6.4 million subscribers in the U.S, Canada and China. OnStar is a
provider of connected safety, security and mobility solutions and
advanced information technology and is available on 39 GM branded
2013 model year vehicles. OnStar's key services include automatic
crash response, stolen vehicle assistance, remote door unlock,
turn-by-turn navigation, vehicle diagnostics and hands-free
calling.
CONTACT:
Cheryl McCarron
OnStar Communications
313-670-4529
cheryl.mccarron@onstar.com
Synaptic Digital, New York
mediadesk@synapticdigital.com
Kameya Shows
OnStar Communications
313-779-4627
kameya.shows@onstar.com
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