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TMCNet:  Frontier Communications gets reports of scammers in Michigan, West Virginia

[February 15, 2013]

Frontier Communications gets reports of scammers in Michigan, West Virginia

Feb 15, 2013 (TELECOMWORLDWIRE via COMTEX) -- Frontier Communications (NASDAQ: FTR) reported that in Michigan, some Frontier customers have been contacted by scammers claiming to be employees of the company, while in West Virginia, scammers claimed to be employees of a county commission.

The goal of criminal scammers is to obtain money and/or personal information, such as bank account or credit card numbers. Customers should be extremely wary of any phone request for personal information, whether the caller claims to represent a bank, communications company, or state or local agency. As a matter of company policy, no Frontier representative will ever ask you to disclose your password via phone or email.

Frontier also recommends: Do not call back numbers left by solicitors. Never respond to messages asking you to call someone in the "809" area code or an area code you normally don't call. If you make the call, you may unwittingly dial into an expensive overseas pay-per-call service. The result can be large charges on your next phone bill.

"In addition to cash, scammers prize a solid financial identity they can use or sell to others. Frontier is committed to providing consumers throughout the United States -- not just its markets -- with ways to protect themselves from these predators," said Kelly Morgan, vice president and general manager of Frontier Secure. Frontier Secure offers a full portfolio of products and services for protecting every aspect of your digital life. More information can be found at www.frontierhelp.com.

Frontier Communications offers broadband, voice, satellite video, wireless Internet data access, data security solutions, bundled offerings and specialized bundles for residential customers, small businesses and home offices and medium and large businesses in 27 states. Frontier's approximately 14,700 employees are based entirely in the United States. More information is available at www.frontier.com.

Comments on this story may be sent to tww.feedback@m2.com

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