Satellite Technology Feature Article
MTN Extends Contract with Norwegian Cruise Line
By Rahul Arora, TMCnet Contributor
MTN (News - Alert) Satellite Communications (MTN), a provider of maritime communications, connectivity and content services, recently extended its contract with Norwegian Cruise Line. According to the new agreement, MTN will continue to provide VSAT communications, crew calling, Internet services, and access to MTN Worldwide TV and related services around the globe.
The company will also provide communications solutions to the entire Norwegian fleet.
Norwegian will avail MTN’s complete portfolio of communications services, including OceanPhone, which enhance crewmembers’ Quality of Life by connecting them to loved ones. The solution provides users a secure, reliable and convenient way to purchase a calling PIN sold at the designated staff office.
A feature in the solution informs users of the calling plan’s available balance, as minutes are used and when only one minute of time remains.
"Throughout our 21-year partnership, MTN has been committed to the highest standard of excellence when it comes to providing reliable and comprehensive communications services to our passengers and crew," said Norwegian senior vice president and CIO Vincent Cirel. "MTN is always willing to test innovative new ideas that help keep our company at the forefront of maritime communications for our guests and crew members. Their longevity and dedication to the cruise industry is truly unmatched and we look forward to continuing our successful partnership."
"Norwegian has taken amazing steps to better the passenger and crew experience, and we embrace their challenge to always be one pace ahead of their communications demands," said Errol Olivier, president and CEO, MTN. "MTN values its customers and its own service team as seriously as Norwegian. This is a natural partnership for achieving Norwegian's impressive connectivity milestones. MTN specializes in leveraging not just the bandwidth, but also throughput to fleets so every last gigabyte – and even terabyte – is optimized, resulting in service excellence and the best at-sea experience the industry has to offer."
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Edited by Braden Becker