Satellite Technology Feature Article
March 17, 2009
InterAct Intros Map Maintenance for Emergency Responders
By Raju Shanbhag, TMCnet Contributor
Seeking to help Public Safety Answering Points personnel work more efficiently, InterAct Public Safety reportedly has introduced three new map maintenance services for PSAPs.
According to the company, the new points produce map updates and allow PSAP personnel to concentrate on more important issues during emergencies.
One measure of an emergency response system’s effectivenessis the availability of right information at the right time. For fire, police, or emergency personnel, if this information is easily available, it boosts efficiency.
According to InterAct, PSAPs rarely have the available staff necessary to perform the complex and time-intensive data management that is required to provide up-to-date, accurate maps. Now, offering up to 120 hours of map programming/update time, InterAct’s three map maintenance plans are available in the range of $5,000 to $11,400.
“We are always trying to address the needs of our customers and respond accordingly,” said Ted Collins, President and CEO of InterAct Public Safety (News - Alert). “Our customers have expressed that our mapping systems are tremendously helpful, but manual updates take up too much time and manpower. With our new mapping maintenance service, we are taking a chore away from our customers so that they can spend more time keeping the public safe and less time on administrative tasks and data input.”
To collect structure points and road centerlines accurately, agencies can buy or lease a GPS device from InterAct. Companies can also provide this data to InterAct for conversion, cleanup, and merging with the PSAP’s existing GIS dataset. The devices can also be used for other purposes such as GPS collection, and freeing up busy 911 personnel.
Recently, the company announced that its InterActCAD computer aided dispatch system has received ProQA Certification for all classifications from Priority Dispatch Corporation. InterAct is one of only 18 companies that have a fully certified ProQA system for use by medical, fire and police dispatchers.
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Raju Shanbhag is a contributing editor for TMCnet. To read more of Raju’s articles, please visit his columnist page.
Edited by Michael Dinan
