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August 05, 2009

Satellite, Wireless, SaaS to Emerge as Winners with Broadband Stimulus: Global-i

By Michael Dinan, TMCnet Editor


The broadband stimulus funds contained in the American Recovery and Reinvestment Act will fuel growth for private and public sector organizations seeking to use communications and IT technologies for innovative and faster delivery of goods and services, the head of a Washington, D.C.-area provider of consulting, contracting-outsourcing and technology services business told TMCnet.
 
According to Global-i, Inc. Founder and President Dave Roy, broadband stimulus is critical for the growth and viability of the entire economy.
 
“The users of the broadband technology via the stimulus will allow the economy to grow even faster by making innovative converged communications technologies available to them,” Roy, who is planning to attend ITEXPO West 2009, to be held in Los Angles Sept. 1 to 3, told TMC CEO Rich Tehrani (News - Alert) in an interview, printed in full below. “On the stimulus recipient side, this will provide grounds for development and delivery of several types of broadband-based technologies.”
 
The stimulus also will allow providers to bring innovative and cheaper new converged broadband-based technologies via several technologies such as wireless, satellite, Software-as-a-Service and wireline on a multitude of broadband capable devices for both mobile and fixed broadband, Roy said.
 
Their full exchange follows.
 
Rich Tehrani: How did you get involved in the communications technology industry?
 
Dave Roy (pictured left): Over the past 20 years I have been part of the communications-computers-IT industry with experience ranging from critical management and consulting roles at global and national communications service providers and software-hardware OEMs, to venture-backed technology companies. Prior to founding Global-I, I held product, program, project, technology, marketing, strategy and business development Management positions across most sectors of the communications industry including wireline, wireless, cable, satellite and IT.
 
I have been fortunate to be part of the industry on both the enterprise communications and carrier communications side of the house. In building and managing product programs over the last decade, I have also had the opportunity to collaborate with a host of partners dominant in the converged communications-wireless-IT-software-hardware industry. There have been numerous commercial projects in most next-generation areas today and evolving over the last several years I have been part of including 3G/4G wireless networks and applications, IMS-converged communications and messaging, managed and hosted IP-based telephony (IP-PBXs and VoIP) and data services (MPLS), fixed-mobile convergence, smart mobile devices and mobile platforms, metro area networks, SaaS (News - Alert), SOA, and a host of applications ranging from voice recognition to real-time video telephony to location-based services.
 
RT: How does your company benefit from communications technology?
 
DR: Global-i is a consulting, contracting/outsourcing and technology services solution provider. Global-i collaborates with communications and IT clients to help them commercially develop and deliver communications technologies to market and implement these technologies in their customer organizations. Global-i’s “Value-Driven Solutions Delivered” service philosophy relies on our communications technologies and market expertise in end-to-end consulting, know-how of technology markets, deep understanding of emerging-current-legacy technologies and outsourcing models to help clients with communications lifecycle and implementation solutions.
 
RT: What changes are you expecting in your tech budget next year? Why?
 
DR: Internally we are expecting to leverage new and emerging communications technologies to enhance information worker collaboration and productivity across the enterprise and in the overall staff, customer and partner ecosystems. As a service-based organization we are expecting to leverage cloud and utility-based technologies in the areas of voice, collaboration, mobility and SaaS-based enterprise applications.
 
RT: President Obama has said the $787 billion economic stimulus package will help the economy this year. What do you think about that? In your view, how will that money impact the communications market, if at all?
 
DR: The economic stimulus is vital for our ailing economy for critical infusion of much needed credit and financial stability. The stimulus seems to be the cornerstone for growth in our manufacturing and service enterprises that will then provide instant relief and employment to all parts of the economy tied to them, including the communications market. We at Global-i believe that the stimulus will provide much needed growth to the enterprise and government clients who will harness communications and IT technologies for innovative and faster delivery of goods and services from their end, in turn enabling their organizations, customers, partners and all stakeholders to grow further more.
 
RT: Following up on that, we’re now formally starting the process of broadband stimulus money allocation and spending. What do you think of that activity? What effect will broadband stimulus have on technology spending, if any?
 
DR: The broadband stimulus is critical for current and future growth and viability of our entire economy to participate in a faster access and more pervasive economy. The users of the broadband technology via the stimulus will allow the economy to grow even faster by making innovative converged communications technologies available to them. On the stimulus recipient side this will provide grounds for development and delivery of several types of broadband-based technologies.
 
The stimulus will also allow providers to bring innovative and cheaper new converged broadband-based technologies via several technology mediums including wireless, satellite, software-as-a-service and wireline on a multitude of broadband capable devices for both mobile and fixed broadband. The consumers will see a host of broadband based services on both the connectivity and applications sides. Overall technology spending will grow for broadband-related OEMs, service providers, systems integrators, enterprise customers, government customers, small business customers, virtual workers and consumers in all walks of life.
 
RT: One of the exciting opportunities we’re presenting attendees at this year’s show is a fast way to find and network with companies they’re interested in, through ITEXPO DealCenter. What, specifically, is bringing you to ITEXPO (News - Alert) West 2009? What kinds of companies or professionals do you want to meet?
 
DR: As a participant at ITEXPO West 2009, Global-i plans on advising and discussing with prospective clients our solutions via our full-lifecycle and implementation consulting services across the converged communications space. As we assist in the delivery of innovation and achievement, Global-i will seek to collaborate with Converged Communications and IT clients to help them with their research and strategy formulation needs via our Global-i Intelscape service; with their proof-of-concept building and concept-testing needs via our Global-i ReStrat service; with their product development needs via our Global-i Product Development service; with their engineering, lab and alliance needs via our Global-i LEAPS service; with their go-to-market and launch needs via our Global-i GTM service; with their market expansion, infrastructure deployment, systems integration needs via our Global-i D2IS service; with their program and project management needs via our Global-i PMO service; and with their entire lifecycle needs via our Global-i LifecycleDrive service.
 
We look forward to meeting companies developing, launching and deploying next generation communications technologies in the hosted services, managed services, mobility and collaboration space. We would like to initiate discussions with professionals from these companies en-tasked with leading, planning, delivering and managing the efforts tied to commercializing next-generation technologies and enhancing current technologies in the strategy, product development, product management, marketing, network services, operations, service delivery, IT and integration areas.  
 
RT: What specific products or services do you intend to research or select?
 
DR:
·        VoIP and SIP Trunking
·        IP PBX and Enterprise Voice/Data/Multimedia Infrastructure based applications
·        Data Services and MPLS
·        Unified Communications (News - Alert)
·        Contact Centers
·        Collaboration and Conferencing
·        Fixed Mobile Convergence (News - Alert)
·        Mobility Applications
·        3G and 4G Wireless Services
·        Hosted and Cloud-based Services – Hosted PBX, Hosted UC, Hosted Contact Centers/CRM, Virtualization
·        Managed Services – Managed Network Services
·        Open-source PBX
·        Converged and Smart Devices
·        Social Media based enterprise and consumer applications
 

Learn more about Global-i at ITEXPO West — the biggest and most comprehensive IP communications event of the year. ITEXPO West will take place in Los Angeles, Sept. 1 to 3, 2009, featuring three valuable days of exhibits, conferences, and networking opportunities you can’t afford to miss. Don’t wait. Register now.


Follow ITEXPO on Twitter: twitter.com/itexpo

Michael Dinan is a contributing editor for TMCnet, covering news in the IP communications, call center and customer relationship management industries. To read more of Michael's articles, please visit his columnist page.

Edited by Michael Dinan



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