Satellite Technology

powered by google

Satellite Spotlight:  

Satellite Technology RSS Feed
Share

Satellite Technology Feature Article

September 03, 2010

Mercedes-Benz Introduces Upgraded Version of its Telematics Platform

By Anuradha Shukla, TMCnet Contributor


The recent advancement in the communications technology has revolutionized the auto Industry. These advances, which include developments in the telemetric platforms and interactive communication systems, satisfy consumers’ needs with respect to automobile movement.

To provide value-added services covering navigation, safety, security and communication to the customers, Mercedes-Benz USA (MBUSA) has launched an upgraded version of its mbrace telematics platform that connects the in-car navigation system in its vehicles with drivers' iPhones. The new mbrace Mobile Application version 2.0 is designed by Mercedes-Benz’s partner Hughes (News - Alert) Telematics, Inc. (HTI).

It allows Mercedes-Benz customers to take their mbrace services with them when they leave their vehicles.  Mercedes-Benz is the first manufacturer to extend connected services in this way. The mbrace Mobile Application version 2.0 builds on the automotive industry's first fully integrated smartphone application which was launched by Mercedes-Benz and HTI in November 2009. This application allows customers to use their phones to unlock their vehicles, locate their vehicles in crowded parking lots, and find nearby or preferred dealers among other services.

Version 2.0 includes all of those features and also allows customers to seamlessly access Mercedes-Benz Concierge services while away from the vehicle. The concierge can access the caller's location information to deliver relevant entertainment recommendations, restaurant locations, directions, traffic updates and more. Requested destination information can then be sent directly from the concierge to an in-vehicle navigation system.

Sascha Simon, who heads up advanced product planning for MBUSA said that Version 2.0 of the mbrace Mobile Application allows customers to access connected services anywhere, anytime. Additionally, the new mobile concierge service, Roadside Assistance on the iPhone (News - Alert) also has been enhanced with the mbrace Mobile Application version 2.0 so that when a call is initiated, the customer's location information is transmitted to the Mercedes-Benz Roadside Assistance Center, allowing for more efficient and accurate service in the time of need.


Anuradha Shukla is a contributing editor for TMCnet. To read more of Anuradha’s article, please visit her columnist page.

Edited by Juliana Kenny



blog comments powered by Disqus

FREE Satellite eNewsletter

Subscribe to our free weekly Satellite Spotlight eNewsletter!

Get the latest expert news, reviews & resources. Tailored specifically for Satellite Technology and Communications.

Satellite Technology White Papers

Innovative Features Mean Major Savings for Cellular Operators Using Satellite Backhaul
With the rising cost of satellite bandwidth and the need for more of it to support an ever increasing number of voice, data and now video services, operators must seek ways to reduce both their hardware investment costs and operating expenses, especially when fierce competition forces them to provide these new services without raising their rates.

Satellite Technology Features